Horseplay Casino Root Casino Review (2024)
Horseplay Information
- Email:
- support@horseplay.com
- Support Hours:
24/7 by Live Chat and Email - Address:
10866 Wilshire Blvd, Ste. 700, Los Angeles, CA 90024 - Supported Platforms:
Android, App, Desktop, iPhone, Mac, Mobile, Tablet, Windows - Social:
Horseplay Promo Code for $20 Bonus for June 2024 & App Review
Horseplay, a sweepstakes casino based in Los Angeles, has ingeniously combined online casino games with horse racing. This innovative approach allows it to operate legally in states where online casino play is otherwise restricted. By using the results of horse racing wagers in casino games, Horseplay offers a unique and legal gaming experience. Established in 2015, the platform has garnered attention for its creativity, even earning the "Top Startup Award" from TiE50 in the same year. Horseplay continues to stand out in the online gambling industry, thanks to its novel use of US sweepstakes laws and its array of bonuses and promotions.
Pros
- Unique combination of horse racing and casino games
- Available in 18 states
- Generous bonus codes
Cons
- No table games or video poker
- No VIP or loyalty program yet
Game Selection
Horseplay offers a variety of games that cater to different player preferences. The platform primarily focuses on slots, known as "Spinners," which include popular titles like Golden Bars, The Ruby Races, Demi Gods II, Lucky Wild Rover, and USA 777. These games are powered by reputable software providers such as Spinomenal and Joyplay, ensuring high-quality graphics and engaging gameplay.
In addition to slots, Horseplay features "Quickies," which are digital scratch games similar to scratchcards. These games provide instant gratification and are perfect for players who enjoy quick, simple gameplay. For those who prefer a bit more strategy, Horseplay offers "Arcade" games, including Bingo and Match-3 games. These games add a layer of excitement and variety to the gaming experience.
While Horseplay does not offer traditional table games or live dealer options, its unique combination of horse racing and casino games provides a refreshing alternative. This makes it an excellent choice for players looking for a different kind of online gaming experience.
Bonuses and Promotions
Horseplay provides several bonuses and promotions to enhance the gaming experience. New players can take advantage of a $20 deposit bonus by using the promo code "GAMBLING" during registration. To qualify, a minimum deposit of $20 is required. The bonus is usually credited within four business days, though it often arrives sooner. This bonus allows players to explore Horseplay's games with extra funds, increasing their chances of winning real money prizes.
While Horseplay does not currently offer a no-deposit bonus, it compensates with other promotions. Existing customers can benefit from monthly tournaments, where they can win real money and bonus credits. Additionally, regular players may receive bonus codes for free spins, reload rewards, and extra credits when purchasing chips.
The terms and conditions for the deposit bonus are straightforward. Players must be 21 years or older and reside in a state where Horseplay offers real money gaming. The minimum deposit is $20, and players must use the promo code "GAMBLING" during registration. A 2X wagering requirement applies to the bonus amount before any withdrawal can be requested.
User Experience
Horseplay offers an engaging and user-friendly experience across both desktop and mobile platforms. The website design is visually appealing, with a layout that is easy to navigate. Games are categorized into sections, making it simple for players to find their favorites. Loading times are quick, ensuring a smooth and uninterrupted gaming experience.
The mobile compatibility of Horseplay is impressive. Players can access the platform through a mobile browser or by downloading the dedicated iOS app. The app mirrors the desktop experience, providing seamless navigation and fast loading times. Players can easily switch between games, check their balances, and make deposits or withdrawals without any hassle.
One of the standout features of Horseplay is its account history section. This allows players to keep track of their current balance, active wagers, and betting history with just a few clicks. This transparency is particularly useful for players who like to monitor their activities closely.
Horseplay also runs monthly tournaments, adding an extra layer of excitement to the gaming experience. These tournaments offer players the chance to compete for cash prizes, enhancing the overall enjoyment of the platform.
Overall, Horseplay delivers a high-quality user experience that caters to both desktop and mobile users. The platform's design, ease of navigation, and additional features like account history and tournaments make it a pleasure to use.
Payment Methods
Horseplay supports several popular payment methods, ensuring that players can easily deposit and withdraw funds. The available options include:
- Online Banking Transfer
- Visa (credit/debit card)
- Mastercard (credit/debit card)
- Gift Card
Deposits are processed quickly, with a minimum deposit requirement of $10. However, to claim the new player deposit bonus, a minimum deposit of $20 is required. Once the bonus is claimed, players can deposit as little as $10 if they wish.
Withdrawals at Horseplay are handled differently than at traditional online casinos. Players must contact customer support via live chat, email, or phone to request a payout. The support team will then process the request and send the funds using the chosen payment method. FastTrack (online banking transfer) provides instant payouts, while credit/debit card withdrawals are sent by check, arriving within seven working days.
Deposit | Withdrawal | Withdrawal Time |
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Customer Support
Horseplay offers robust customer support services available 24/7, 365 days a year. Players can reach out to the support team via live chat, email, or phone. During our review, we interacted with two customer support agents and found them to be extremely helpful and knowledgeable.
The live chat option is particularly convenient for quick queries and immediate assistance. Response times are swift, and the agents are well-trained to handle a wide range of issues. Email support is also efficient, with responses typically arriving within a few hours. For more urgent matters, players can call the support team directly at 844-462-7768.
In addition to direct support channels, Horseplay provides a comprehensive FAQ section on its website. This section covers a variety of topics, including account registration, deposit and withdrawal processes, bonus terms, and game rules. The FAQ is well-organized and easy to navigate, making it a valuable resource for players who prefer to find answers independently.
Overall, Horseplay's customer support services are top-notch. The availability of multiple support channels, combined with the quality of assistance provided, ensures that players can resolve any issues quickly and efficiently.
Security and Fairness
Horseplay takes player security and fairness seriously. The platform employs advanced encryption technology to protect player data and transactions. This ensures that all personal and financial information is kept secure from unauthorized access.
Horseplay also adheres to strict privacy policies, ensuring that player information is not shared with third parties without consent. The platform is committed to maintaining a safe and secure gaming environment for all users.
To ensure game fairness, Horseplay uses certified random number generators (RNGs) to determine game outcomes. These RNGs are regularly audited by independent third-party organizations to ensure that they function correctly and provide fair results. This commitment to fairness is further reinforced by Horseplay's unique use of horse racing results to determine game outcomes, adding an extra layer of transparency and integrity.
Conclusion
Horseplay stands out in the online gambling industry with its unique combination of horse racing and casino games. The platform offers a variety of engaging games, generous bonuses, and a user-friendly experience on both desktop and mobile devices. While it lacks traditional table games and a VIP program, its innovative approach and excellent customer support make it a compelling choice for players.
Horseplay is particularly well-suited for players looking for a different kind of online gaming experience. Its legal operation in 18 states and its unique use of horse racing results make it accessible and exciting for a wide range of players. Overall, Horseplay is a recommended choice for those seeking a fun and secure online casino experience.